About Us

At Illume Eye Care in Ponsonby, Auckland, we bring together the best of modern optometry. Our clinic provides comprehensive eye examinations and advanced eye care, combining clinical expertise with a deeply personalised approach, because your eyes, lifestyle, and long-term eye health all matter.

Whether you're looking for a thorough comprehensive eye exam, seeking relief from dry eye disease, exploring contact lens options, or considering myopia management for your child, our team provides thoughtful, evidence-based care tailored to your needs.

Illume Eye Care has particular expertise in managing complex and chronic eye conditions, including dry eye disease, blepharitis, keratoconus, and progressive myopia in children. Using advanced diagnostic imaging and modern treatment technologies, we design personalised care plans that support both clear vision and long-term ocular health.

We also work closely with local optometrists, ophthalmologists, GPs and other healthcare providers, welcoming collaborative referrals for patients who may benefit from specialised dry eye care, specialty contact lenses, or myopia management.

At Illume Eye Care, we believe eye care should go beyond routine testing. Whether you're searching for answers to persistent dry eyes, specialty lenses for a complex cornea, or simply want to protect your vision for the future, our team is here to help.

 

Southern Cross Easy Pay and AfterPay are available. 
Illume Eye Care Optometrists Ponsonby Auckland

Our Eye Care Services

At Illume Eye Care, we offer a full range of expert optometric services tailored to all ages and needs. From comprehensive eye exams and children’s vision care to advanced contact lens fittings and targeted dry eye diagnosis and management, our clinic is equipped to support your visual health—every step of the way.

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Child undergoing an eye examination with a healthcare professional using medical equipment.

Our Technology

Modern clinical optometry demands more than expertise—it needs to be combined with the perfect tools. At Illume Eye Care, we’ve invested in advanced diagnostic and treatment technology to deliver precise, personalised care. From detailed imaging to innovative dry eye therapies, our equipment helps us see deeper and deliver more comprehensive, personalised care.

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Frequently asked questions
Can I just book an appointment at Illume Eye Care or do I need to be referred?

We work with many optometrists, general practitioners, ophthalmologists, dermatologists and pediatricians. If you are under another provider’s care and they can refer you to us and we will always provide them with clear reports, so your care is comprehensive across the people involved in your health care. 

We welcome referrals to be involved in your care, but you are also able to individually book appointments with us for you or a family member. You may want specific opinions on diagnosis, specific therapies we offer, our team to manage the care of your child’s myopia, or your dry eye, you may want expert advice on contact lenses or to have the freedom to take your glasses prescription to have flexibility in the style of glasses you choose. We work with many optometry practices, dispensing opticians and eyewear retailers and can even give you recommendations on where to visit for particular styles, brands or price points of frames and eyewear.
Do you sell Frames and Eyewear?

We don’t! At Illume Eye Care, we don’t sell glasses or eyewear—but we absolutely understand how important they are to your vision, comfort, and confidence. We’re a little bit different in offering advanced optometry care and we support many optometrists with specific care and management of their patients. We refer back to the primary optometrist for eyewear and frames. 

Our comprehensive eye examinations also enable you to have the freedom to take your glasses prescription to have flexibility in the style of glasses you choose. We’re passionate about helping you get the most out of your prescription, and that includes making sure you’re aware of the many excellent eyewear options available—from designer styles to everyday essentials, and everything in between.

As part of your eye exam, if we determine that glasses would improve your vision, we will:

  • Clearly explain your prescription and what it means for you
  • Provide advice on lens types and coatings that best support your lifestyle (e.g. anti-fatigue, progressive, photochromic)
  • Offer guidance on where to find high-quality eyewear and expert fittings, including options that match your style or budget.
  • We work with other optometrists and optical retailers, especially when co-managing patients who require advanced care—so we’re happy to recommend someone trusted if you're not sure where to go next.

We work with many optometry practices, dispensing opticians and eyewear retailers and can even give you recommendations on where to visit for particular styles, brands or price points of frames and eyewear.

We’re here to support your eye health and vision—from diagnosis to clear, comfortable sight, even beyond our doors.
Can I use my glasses prescription to order contact lenses?

Not quite. A glasses (spectacle) prescription isn’t the same as a contact lens prescription. Contact lenses sit directly on the eye and require specific measurements for fit, comfort, and safety. If you don’t have a valid contact lens prescription, you’ll need a contact lens fitting.

Our optometrists can help with this — we’ll assess your eye health, measure your eyes, and find the best lens option for your vision and lifestyle.
What payment options do you offer?

Payment is expected on the day of your appointment for all services and products, unless prior arrangements have been made.

We accept EFTPOS, credit card, and online payment. AfterPay and Southern Cross EasyClaim are also available.

If your appointment includes additional procedures or specialised testing, these will be discussed with you beforehand.

If you are claiming through a third party (e.g. insurance or ACC), you remain responsible for any unpaid balance.

We can access ACC CoPayments, the Enable Subsidy and Contact Lens Subsidy for eligible Patients.

Where can I park when visiting Illume Eye Care?

We’re located in the One Jervois Building at 1 Jervois Road, Ponsonby. Parking options nearby include:

  • Paid on-street parking at the top of St Marys Bay Road (closest to our clinic)
  • Free 2-hour on-street parking a little further down St Marys Bay Road
  • 30-minute free parking in the paid carpark behind our building – perfect if you’re popping in for a quick visit or collecting a Click & Collect order

All parking is subject to availability, so we recommend allowing a few extra minutes before your appointment.
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